Customer Benefits

Hytec is Your Partner for a More Profitable Service Department.

Reduce Parts Cost

Circuit boards are among the most costly parts in today’s digital equipment. Boards from Hytec can save you up to 75% from OEM replacement costs, and carry a one-year warranty.

To save even more, the utilization of Hytec‘s Advance Exchange service type will provide additional inventory, inventory carrying, and transportation cost savings.

First-Call Effectiveness

With today’s complex digital equipment, often times a symptom may point to a defective board when in fact the problem may be elsewhere in the machine, a loose connector, corrupt firmware, or even an incorrect version of system software. Hytec provides toll-free technical assistance to its customers. A simple call to Hytec can help prevent misdiagnosis, repeated service calls, and help improve your first-call effectiveness.

Unsurpassed Quality & Reliability

Thousands of boards repaired by Hytec are installed in equipment throughout North America every month, and must function upon installation. Hytec was built on the quality of its repairs and technical capabilities. All repaired boards are functionally live tested, and must pass stringent internal quality standards before leaving our facility. Hytec’s process-driven quality management system ensures consistency, reliability, and peace-of-mind at your client’s site. All repaired boards are backed by a full, one-year warranty.

Factory Authorized

Hytec has been trusted by leading manufacturers to provide in warranty and out of warranty support direct to their authorized dealers. Hytec is authorized, or an approved repair vendor, for leading manufacturers including: Canon Canada, Canon USA, Eastman Kodak, Electronics for Imaging, KonicaMinolta, Ricoh Americas, Sharp Electronics, Toshiba America Business Solutions, and Xerox. Factory support and full component-level documentation allow Hytec to provide superior repairs using genuine OEM components.


All repaired boards carry a full one-year warranty, and a 90-day warranty on mechanical assemblies. Hytec serializes each board and affixes a bar-code label to the board for a complete tracking of repair history. You can look up a board’s history by entering the part number and serial number found on the board on Hytec's website under Account and Warranty Lookup.

Comprehensive Support

Hytec supports more OEMs than any other circuit board repair center in the Imaging Industry. Hytec also supports the most boards in each machine, providing you with a one-stop repair center for all of your needs. Encompassing over 4,500 models, Hytec is constantly adding additional repair offerings.


Hytec has a real-time website where you can look up parts in the catalog, create a packing slip for repair, order boards for advance exchange or purchase, and check status of any orders in process. Hytec's website also links directly to UPS, allowing you to track your packages quickly and easily. You can even chat online with a Hytec Account Representative through our Live Chat feature.

OEM Warranty Processing

Hytec is authorized to repair and process factory warranty claims for Canon USA, Canon Canada, Electronics for Imaging, EFI Electronics Service Tracker, and Toshiba America Business Solutions. This benefit makes the warranty process very efficient, saving you time and money.

Drop Shipping

Hytec will be happy to drop ship your item(s) anywhere in the world, saving you time and transportation costs.